Felisha Amaya has been recognized for her exemplary contributions to patient care with the Gold Standard Patient Care Award. Her work has received positive feedback from patients, as noted in surveys. One patient remarked on her professionalism and skill, stating: “She was very professional and very good at taking blood. I was very, very pleased. She was compassionate about how I was feeling. I told her I hadn’t eaten anything, and she brought me a sandwich, crackers, and water. She was pleasant. I really liked how she presented herself.”
In addition to her daily responsibilities, Felisha played a crucial role in an emergency situation where she identified that an unresponsive patient was experiencing a heart attack. Her quick actions were instrumental in addressing the life-threatening condition.
Felisha’s dedication to enhancing the patient experience is evident through her attentive care and proactive approach in critical situations.
